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Saturday, February 04, 2012  

Biltmore Homes - My heart-warming Story about this builder who cares!

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Posted by: SuperUser Account 7/13/2009 8:36 AM
“Committed to doing everything right, each step of the way,” is a modo that the Biltmore Homes builders live by.   Normally, I wouldn’t sit down and write a blog about an individual builder, but when a builder team has the compassion and understanding for an individual (buyer) who is heavily impacted by the economic roller coaster, I want to stand up and shout Biltmore Homes praises.
 
Let me elaborate.    We have a client that bought a home in the Heritage Knoll section of Wake Forest late fall.   The home was to be built and required a non-refundable $8,000 deposit.   We moved forward never dreaming that our client would be one of many to be laid off. Our client felt he could get another job quickly, so we informed the builder team at Biltmore Homes of the situation and all agreed to move forward. Permits and drawings were ordered.   After 8 weeks of trying to land a job, our client faced the inevitable – he couldn't buy that house without a job. We met with the clients and Tony Morin, one of Biltmore Homes' builders. These builders are solid, honest builders.  Even knowing that they, too, would suffer a financial hit on a broken contract, they totally understood that our client had worked in good faith to try to move forward.    With tears all around the table, a lot of understanding and compassion, Tony Morin, agreed to give our client his deposit back.
 
Do you hear what I am saying?  This builder understood and CARED, really CARED and you know as soon as things are better for my client, he will be back buying a house from Biltmore Homes
 
I had the opportunity to talk privately with Tony to learn that business was down for him as well, but that he would NOT let it get him down.  He has chosen to do remodels and fix-ups in this time of home-building struggle.  I want to pass along his numbers:  Tony Morin with Biltmore Homes at tony@biltmorehomes.net or 919-422-0484.  I am impressed, and this team of builders has stayed in contact and I am honored to recommend them any buyers or sellers.
 
Currently, this builder team is building in the South Lakes subdivision in Fuquay-Varina and in Heritage Knoll in Wake Forest.   If you would like additional information, please contact me at sold@budnbeth.com.
 
Thank you, AGAIN, Tony for caring and understanding – YOUR TEAM ROCKS!!

Bud & Beth McKinney
The Team That Cares, Inc.
RE/MAX UNITED
www.Cary-homes.com
sold@budnbeth.com
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